At Turk. Shopify, we aim to provide a seamless and efficient shipping experience for all our customers. Please read the following information carefully to understand our shipping process, delivery times, and related policies.

Shipping Methods

Turk. Shopify currently offers standard shipping across Pakistan. Our goal is to ensure that your order reaches you in a timely and secure manner.

Shipping Charges

  • Standard Shipping: Shipping charges vary based on the location and weight of the package. The exact shipping cost will be calculated and displayed at checkout before you finalize your purchase.
  • Free Shipping: Occasionally, we may offer free shipping promotions on select items or orders above a certain amount. Please check our website regularly or subscribe to our newsletter for updates on such promotions.

Delivery Time

  • Processing Time: Orders are typically processed within 1-2 business days. Processing times may vary during peak seasons or promotions.
  • Delivery Time: Once your order is processed, the estimated delivery time is 3-7 business days, depending on your location. Please note that delivery times may be affected by external factors such as weather conditions, public holidays, or courier delays.
  • Remote Areas: Deliveries to remote or rural areas may take longer than the standard delivery time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the courier’s website.

Delivery Process

  • Cash on Delivery (COD): As we offer “Pay with Cash upon Delivery,” please ensure that you or an authorized person is available at the delivery address to receive the package and make the payment.
  • Failed Delivery Attempts: If the courier is unable to deliver the package after multiple attempts, the order may be returned to us. In such cases, our customer service team will contact you to arrange a re-delivery or to cancel the order.

Shipping Address

Please make sure that the shipping address you provide is accurate and complete. Turk. Shopify is not responsible for any delays or lost packages due to incorrect or incomplete address information. If you need to update your shipping address after placing an order, please contact our customer service team as soon as possible.

International Shipping

Currently, Turk. Shopify only ships within Pakistan. We do not offer international shipping at this time.

Damaged or Missing Items

  • Damaged Items: If you receive a damaged item, please contact us within 24 hours of delivery. We will arrange for a replacement or a refund as per our Returns and Refund Policy.
  • Missing Items: If any item is missing from your order, please contact our customer service team immediately. We will investigate the issue and ensure that the missing item is sent to you as quickly as possible.

Undeliverable Packages

In rare cases, packages may be returned to us as undeliverable. This could happen due to an incorrect address, failed delivery attempts, or refusal to accept the package. If your package is returned to us, we will contact you to arrange re-delivery. Additional shipping charges may apply in such cases.

Contact Us:

If you have any questions or concerns about your order or the shipping process, please feel free to contact us:

Our customer service team is here to assist you with any inquiries you may have.
Thank you for shopping with Turk. Shopify. We are committed to providing you with a smooth and reliable shopping experience from start to finish.